Commonly Asked Questions about Matching Gifts

What are corporate matching gift programs?

A corporate matching gift program is a philanthropic initiative where a company matches donations made by its employees to eligible nonprofit organizations. Billions of dollars in matching gift revenue go unclaimed by nonprofits annually simply because donors are unaware these programs exist.

The standard workflow includes four steps:

  • Donation: An employee donates to a nonprofit.

  • Request: The employee submits a match request to their employer.

  • Verification: The employer validates the donation with the nonprofit.

  • Disbursement: The employer issues a check to the nonprofit.

What is the difference between a “Matching Gift” and a “Challenge Grant”?

A Corporate Matching Gift is an employee benefit triggered by an individual transaction, whereas a Challenge Grant is a fundraising tactic triggered by a collective goal.

  • Corporate Matching Gift: Funds come from the donor’s employer, are triggered by a single gift, and are available year-round.

  • Challenge Grant: Funds come from a major donor or foundation, are triggered by hitting a fundraising target, and are usually time-bound (e.g., Giving Tuesday).

This video overviews the differences between challenge grants, challenge matches, and matching gifts!

What are the standard eligibility requirements for a nonprofit to receive matching gifts?

To be eligible for corporate matching gifts, an organization must generally hold recognized tax-exempt status, such as 501(c)(3) designation in the United States.

While every company sets its own specific guidelines, the most commonly eligible organization types include:

  • Educational Institutions: K-12 schools, universities, and alumni associations.

  • Health & Human Services: Hospitals, food banks, mission centers, and disaster relief.

  • Arts & Cultural Organizations: Museums, theaters, and libraries.

  • Environmental Groups: Conservation, parks, and wildlife protection.

See case studies from organizations who have grown matching gift revenue with Double the Donation, the leading provider of fundraising tools that help nonprofits grow matching gift, volunteer grant, and payroll giving revenue!

What types of organizations are typically excluded from matching gift programs?

Many companies exclude organizations that are political, controversial, or do not serve the general public interest. Common exclusions include:

  • Political Organizations: Candidates, parties, or PACs.

  • Houses of Worship: Many companies exclude strictly religious activities (though community service programs often qualify).

  • Sports Teams: Little leagues or booster clubs (unless registered as a distinct 501(c)(3) charity).

Do companies match donations made by retirees or spouses?

Yes, many major corporations extend their matching gift programs to include retirees and, in some cases, spouses or board members. However, the “Match Ratio” may differ based on the donor’s status:

  • Current Employees: Typically 1:1 match.

  • Retirees: Often 0.5:1 or 1:1, sometimes with a lower annual cap.

  • Spouses: Less common, but offered by generous CSR leaders.

How are corporate matching gift funds actually dispersed to nonprofits?

Corporate matching funds are dispersed either through Electronic Funds Transfer (EFT) or paper checks, often processed by third-party CSR platforms rather than the company itself.

Because managing thousands of individual employee matches is administratively heavy, most major corporations outsource this process to CSR management platforms (like Benevity, YourCause, or Bonterra/CyberGrants). The disbursement flow typically works like this:

  • Batching: Verified matches are grouped together by quarter or month.

  • Payout: The platform sends a single lump-sum payment to the nonprofit.

  • Reporting: The payment is accompanied by a report detailing which donors the funds correspond to.

What is a “Matching Gift Ratio,” and what is the industry standard?

The Match Ratio is the multiplier a company applies to an employee’s donation. The industry standard is 1:1 (dollar-for-dollar).

  • 1:1 (Standard): A $100 donation results in a $100 match ($200 total impact).

  • 2:1 or 3:1 (Generous): A $100 donation results in a $200 or $300 match.

  • 0.5:1 (Partial): Common for retirees; a $100 donation results in a $50 match.

What are “Minimum” and “Maximum” match amounts?

Companies set floor and ceiling limits on the amount they will match per employee per year to manage their CSR budgets.

  • Minimums: typically range from $25 to $50. This prevents administrative waste on micro-donations (though some tech companies now match as little as $1).

  • Maximums: typically range from $1,000 to $15,000 annually per employee. Note that Senior Executives often have much higher caps (sometimes up to $50,000+).

Can my nonprofit receive matching gifts for past donations?

Yes, most corporate programs have a “Look-Back Period” that allows employees to request matches for donations made in the past 6 to 12 months. Deadlines are usually structured in one of two ways:

  • Rolling Window: The match must be requested within X months of the donation date (typically 6-12 months).

  • Calendar Year End: The match must be requested by a specific date after the year ends (e.g., “By January 31st” or “By March 31st of the following year”).

Why do we receive matching checks from “third-party” vendors instead of the company itself?

You receive checks from vendors like Benevity, YourCause, or CyberGrants because they are the “Payment Processors” acting on behalf of the donor’s employer.

How can I increase my donor matching gift submission rate?

Increasing submission rates requires removing friction at three key stages:

  1. Awareness (Donation Form): Use a matching gift search tool on the giving form to let donors check eligibility instantly.

  2. Reminder (Confirmation Screen): Prompt the user immediately after the transaction while engagement is high.

  3. Action (Email Follow-up): Send a dedicated matching gift email 24 hours later with a direct link to their employer’s portal.

Data shows that automating this three-step process can dramatically increase matching gift revenue.

How can I identify match-eligible donors who didn’t self-identify?

Nonprofits can identify “hidden” match-eligible donors by using Email Domain Screening and Employer Append services. Many donors use their corporate email address to donate, even if they don’t provide their company name in an “Employer Name” field.

  • Domain Screening: Matching gift software for nonprofits can scan your donation records for corporate domains and automatically flags those records as match-eligible.

  • Employer Appends: Data enrichment services can take a donor’s personal email/address and match it against public employment records to identify where they work.

What is the difference between a “Matching Gift Portal” and “Matching Gift Software”?

A “Matching Gift Portal” is the corporate-facing platform employees use to submit requests, while “Matching Gift Software” is the nonprofit-facing tool used to track and promote those requests.

  • The Portal (CSR Platform): Owned by vendors like Benevity, YourCause, or CyberGrants. Used by Donors and Companies to manage the money.

  • The Software (Automation Tool): Owned by the Nonprofit. It integrates with donation forms to guide donors to the correct Portal. Providers include Double the Donation, 360MatchPro, and HEPData. Double the Donation is the leading solution.

Why do donors fail to submit matching gift requests?

The two primary reasons donors fail to submit matching gifts are a lack of awareness (they don’t know they are eligible) and friction (the submission process is perceived as difficult). Industry analysis shows:

  • Awareness Gap: Millions of donors work for matching-eligible companies but assume their role or part-time status makes them ineligible.

  • Process Friction: If a donor has to leave your site, Google their employer’s intranet, find a form, and print it out, the drop-off rate is high.

How to Move Matching Gifts from the Back Burner to Top of Mind

Matching gifts are one of the most overlooked and neglected parts of fundraising, but they don’t have to be.

What Is A Matching Gift?

When corporations financially match donations that their employees make to a nonprofit or charity, that is referred to as a matching gift. For years, matching gifts were thought of as nice to have but not essential. Checks would trickle into an organization. Staff might be aware of a few opportunities where corporations match the gifts. But who had the time to follow up on that?

Major gifts, digital engagement, phonathon, planned giving, events, direct mail—these were the programs and priorities topping the agenda of most fundraising teams. Matching gifts sat on the backburner. Was it because they require too much effort? Or did organizations simply not have enough data? I always wondered why.

What’s The Value Of A Matching Gift Program?

I once asked a close colleague, a VP of Advancement for a small college, “If you know more matching gift donors are out there, why don’t you proactively pursue them?”

His answer alarmed me: “Because even if we can identify the 11% of our donors who can double their gift, how will we possibly reach out and engage them? We don’t have time for that. We have fundraising to do!”

I suggested that he look at ROI, engagement metrics, and overall donor loyalty. How much harder is it to acquire 11% new donors than it is to ask the 15% of your loyal donors who work for matching gift companies to simply submit their request to have their gift doubled or even tripled? To me, it was a no-brainer.

How HEPdata’s Matching Gifts Program Can Help You

Well, that was then, and this is now. HEPdata works with thousands of colleges, universities, and nonprofits to proactively pursue matching gifts. Using our Matching Gift Solutions, we help organizations raise hundreds of millions of dollars every year that were previously anonymous and ultimately unclaimed.

HEPdata certainly would help my colleague, and it can help you. Here’s how:

  • First, matching gifts should be an integral part of your fundraising strategy. This means when you’re having conversations with your donors, matching gifts should be an integrated, intentional part of that conversation. Think about that 15% of donors and how their match can boost your fundraising.

There are two main challenges with matching gift fundraising campaigns:

  • Identification—How do you identify which of your donors work for companies that offer corporate matching gift programs? Seems like a tedious process, right? To us at HEPdata, that’s the easy part. No matter how the gift comes in, our first step is to identify where those matching gift opportunities lie so that we can engage them. The days of waiting for checks to trickle in are over. We don’t let our clients wait for matching gifts to come to them. We go out and bring our clients to those matching gift donors.
  • Conversion—As my close colleague suggested, the resources and time needed to engage donors around matching gifts is often the most daunting task. Often organizations are not equipped to follow up with donors to ensure they submit their match requests. HEPdata to the rescue! We can build out an automated engagement plan with fully customized and branded emails to deliver everything the donor needs to take action.

We make it as easy for donors to double their gift and provide our clients’ development staff with valuable insights into where their donors are in the matching gift process, reporting and analytics, and any next steps required. It’s like having a team of matching gift coordinators working for you!

Matching Gift Programs Don’t Have To Be Hard

As we’ve continued to work with clients and fine-tune our solutions, we’ve realized that matching gifts don’t have to be hard. Using technology and automated tools for matching gifts should no longer be something that would be nice. Rather, it should be an important part of your fundraising operation, unlocking “free money” to help move your mission forward.

So, now that you know matching gifts don’t have to take a lot of time and toil, schedule an exploration discussion with us, so we can help you turn opportunity into revenue.

Double the Love: February is Matching Gift Month

Did you know February is Matching Gift Month? This can be a great way to build awareness around matching gifts for your cause. Research suggests that your donors are more likely to contribute to a cause and make a larger donation if they know their employer will match their gift. Below are several tips on how you can make the most of Matching Gift Month!

Tip 1: Automate your matching gift engagements with Auto Match from HEPdata

  • Seamlessly integrate into your online donation forms.
  • Store and update all matching gift policy information in your CRM in real time.

Tip 2: Give a shout out to your Corporate Donors

  • Take this opportunity to publicly thank all of your corporate donors for their support.
  • Share a story of how a corporate partnership made a difference to your constituents and mission.

Tip 3: Use social media to remind your donors about matching gifts

  • It’s free advertising to those constituents who engage with you digitally (and often!).

Tip 4: Add a Matching Gifts reminder to your email signature

  • Add the following reminder to your email, customizing the link as needed: “Your donation may be eligible for a matching gift from your employer. Click here to search our matching gift database.”
  • The reminder also includes a place for you to insert your HEPdata eMatch Donor Link.

Tip 5: Screen your data for matching gift eligibility

  • HEPdata can not only screen your organization’s data but also identify employment info on your donors first.
  • You can then determine exactly which donors are matching gift eligible. Of course, they can then be loaded into the Auto Match portal for automated engagement.
  • Remember, a well-thought-out strategy for Matching Gift Month is your opportunity to send a well-crafted message to your donors promoting the benefits of matching gifts.

If you are interested in learning more about our matching gift solutions, or how we can fully automate your entire matching gift program, please contact us. The HEPdata team is here to help you meet your goals for Matching Gift Month and beyond.