12 Best Practices for Matching Gifts in Higher Education

1. Create a Strategic Plan for Matching Gifts

If you plan for it, the donations will come. Take time this year to create a Matching Gift strategic plan that includes annual Matching Gift goals, action items on how to meet those goals, and deadlines to keep your team on task. HEPdata’s Matching Gift Solution offers a user-friendly home page that lists the status of all gift-match eligible donations with real-time updates to make keeping up with your strategic plan a breeze.

2. Foster a Regular Dialogue with Donors

How often do you follow up on incomplete matching gift donation opportunities? If you do not have a plan to do this regularly until the paperwork crosses the finish line, you’re leaving a lot of funding to chance. Follow up every month until the paperwork is complete. If this task seems burdensome, remember that platforms like HEPdata’s Auto Match can track, monitor, and follow up on your behalf.

3. Segment and Customize Your Communications

Not all donors are the same. The messages you send to students will be different from the messages going to new alumni, alumni ages 70+, alumni from the top 50 matching gift employers, and donors who have given $100 or less. Take your database and segment each donor based on various factors, then create highly targeted marketing campaigns for each.

4. Stay Up to Date on Matching Gift Companies

Do you know the latest updates on the top Matching Gift corporations? Who is no longer offering Matching Gifts? HEPdata’s Auto Match offers exhaustive tracking of Matching Gift companies with 7,000 more monitored than the nearest competitor (for a total of 20,000!). It also includes direct access to Fortune 500 companies for accurate information and updates on guidelines.

5. Add a Website Feature that Gives Donors a Way to Look Up Employer Matching Gift Info

This is the easiest, fastest way to connect your donors to information without them needing to ask HR or research on their own. Part of the HEPdata’s Match Lookup, the eMatch Donor Link has been a top resource for higher education institutions for the past 20 years.

6. Quantify How a Donation Will Make an Impact

No one wants to imagine their donation going towards the electric bill, however necessary it may be. Inspire donations by letting donors know exactly what their dollars will go to, such as $25 providing 10 meals for a student or $100 going toward books for the new student library.

7. Use Actionable Language During Follow Up

What headline grabs your interest more: “Complete your matching gift paperwork” or “Help us turn your $25 donation into $50?” Write headlines that spark action and offer tangible outcomes.

8. Make Outreach Calls Personal and Conversational

When your fundraising team hits the phones for donations, be sure they make a donor feel recognized and appreciated. How are they doing? Where are they working? How are they involved with the university? These questions can also uncover important database info. If they’re with a company offering Matching Gifts, solicit that on the phone. Also, be sure to recognize that they’re a Matching Gift donor during the call.

9. Celebrate Matching Gift Donors

Recognize and celebrate donors who have their gifts matched. This acknowledgment can encourage others to participate and shows appreciation for their contribution.

10. Educate Your Staff About Matching Gifts

Ensure that all staff members, especially those interacting with donors, are well-informed about matching gift programs and can effectively communicate their benefits.

11. Leverage Technology to Streamline the Process

Utilize software solutions that can automate the identification, tracking, and follow-up of matching gift opportunities, reducing manual effort and increasing efficiency.

12. Regularly Review and Update Your Matching Gift Strategy

Periodically assess the effectiveness of your matching gift initiatives and make necessary adjustments to improve outcomes and adapt to changing circumstances.